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Imprint
Edited by:
Fresenius Medical Care Asia Pacific Limited
51/F Sun Hung Kai Centre
30 Harbour Road
Wan Chai, Hong Kong
Tel.:+852 2583 0888
Fax:+852 2583 0200
Copyrights
Copyright © Fresenius Medical Care. All rights reserved.
The text, images, graphics, sound files, animation files, video files and their arrangement on Fresenius Medical Care Internet sites are all subject to Copyright and other intellectual property protection. These objects may not be copied for commercial use, nor may these objects be modified or reposted to other sites. Some Fresenius Medical Care Internet sites also contain images or other files that are subject to the copyright rights of their providers.
You are permitted to browse this site and to reproduce extracts by way of printing, downloading to a hard disk, and by distribution to other people, but in all cases for non-commercial, informational and personal purposes only.
Trademarks
Unless otherwise indicated, all trademarks displayed on Fresenius Medical Care Internet sites have been registered in specific countries and are subject to the trademark rights of Fresenius Medical Care and are either owned or used under license by Fresenius Medical Care and its affiliates.
No Warranties or Representations / Content
This information is provided by Fresenius Medical Care "as is" and without warranty of any kind, expressed or implied, including (but not limited to) any implied warranties of merchantability, fitness for any particular purpose, or non-infringement. While the information provided is believed to be accurate, it may include errors or inaccuracies. The information contained on this site are provided for general information purposes only and do not constitute business, medical or other professional advice. We accept no responsibility for injury or loss which may arise from reliance on information contained on this site.
Forward-Looking Statements
This site contains forward-looking statements based on beliefs of Fresenius Medical Care management. When used in this web site, words such as "anticipate", "believe", "estimate", "expect", "intend", "plan" and "project" are intended to identify forward-looking statements. They may involve risks and uncertainties, including technological advances in the medical field, product demand and market acceptance, the effect of economic conditions, the impact of competitive products and pricing, foreign currency exchange rates and other risks. These forward-looking statements reflect the views of Fresenius Medical Care as of the date made with respect to future events and are subject to risks and uncertainties. All of these forward-looking statements are based on estimates and assumptions made by management of the company and are believed to be reasonable, though are inherently uncertain and difficult to predict. Actual results or experience could differ materially from the forward-looking statements. Fresenius Medical Care disclaims any intention or obligation to update these forward-looking statements.
No Licenses
Fresenius Medical Care has sought to achieve an innovative and informative Internet site. However, we kindly ask you for your understanding that Fresenius Medical Care must protect its intellectual property, including its patents, trademarks and copyrights. Accordingly, please appreciate that no license to Fresenius Medical Care's intellectual property has been granted by this Internet site.
Hyperlinks
The hyperlinks on our web site are not intended to be a recommendation. We do not check whether the information is accurate or correct. We take no responsibility for damage which may arise from the use of this information.
Privacy Statement
Your privacy is important to Fresenius Medical Care. The protection of your privacy in the processing of your personal data is an important concern to which we pay special attention during our business processes. Personal data collected during visits to our web sites are processed by us according to the legal provisions valid for the countries in which the web sites are maintained. The Fresenius Medical Care web sites may include, however, links to other web sites which are not covered by this privacy statement.
Collection and Processing of Personal Data
When you visit our web sites, our web server automatically records the name of your internet service provider, the web site from which you visit us, the web sites you actually visit and the date and length of your visit. Additional personal data is only stored if volunteered by you, for example in the context of a registration, a survey, a contest or in execution of a contract.
Use and Disclosure of Personal Data and Purpose Specification
Fresenius Medical Care will use your personal data for the sole purpose of technical administration of the web sites, customer fullfilment and administration, product surveys and marketing, only to the extent necessary in each specific case.
Where you contact us we may store information such as your name, company, industry, postal address, e-mail address, type of request and possible further information for the purpose of responding to your request. Such communications are not confidential. If you inform us that the information should not be used as a basis for further contact we will respect your request. To request removal of personal data from our database, please contact ir@fmc-ag.com.
We will only disclose your data to governmental authorities in cases where it is required by law. Our employees, agencies, and retailers are obliged by us to respect confidentiality.
Cookies
Fresenius Medical Care might use cookies to track user preferences and in order to achieve a correspondingly optimal website design. Cookies are small files which are deposited temporarily (for 2 years) on your hard drive. This allows easier navigation and a high degree of user-friendliness on a website. Cookies also help in identifying particularly popular areas of our Internet offering. This can enable us to tailor the contents of our Internet pages to your specific needs and thus also to improve the Internet service we offer you. Cookies can be used to determine whether a connection has already been made from your computer to our sites. These cookies allow your computer to be identified, but not to establish a reference link to the individual user.
Of course, you can also view our website without any cookies. Most browsers accept cookies automatically. You can prevent cookies from being saved on your hard drive by selecting the *do not accept cookies* option in your browser set-up. To find out how that works in your particular case, please refer to the manufacturer's instructions for your browser. Furthermore, you can delete the "fmc-ag.com" cookie from your system folder at any time. If, however, you choose not to accept cookies, this can limit the functions available to you on our sites.
Security
Fresenius Medical Care uses technical and organizational security measures in order to protect the data we have under our control against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons. Our security procedures are continually enhanced as new technology becomes available.
Freedom of Information
Upon written request, Fresenius Medical Care will inform you by letter, what personal data is stored by us as defined by local law. If such data is incorrect, we will correct that information at your request.
Strictly necessary cookies |
These cookies are strictly necessary to enable you to move about the site or to provide certain features you have requested. |
Functional cookies |
These cookies allow the website to remember choices you make (such as your user name, language or region you are in) and provide enhanced, more personalized features. |
Performance/Analytics cookies |
These cookies collect non-personal information − data in a form that does not permit direct association with any specific individual - and support the measurement of websites. This information helps improve websites by identifying any problems that visitors may encounter during their visit and by learning how they entered the site and which pages they visited. |
Third party cookies |
These cookies are set by a website other than the one you are currently on. For example, some websites might have social media sharing buttons. When you use one of the share buttons, a cookie may be set by the service you have chosen to share content through. Such cookies can only be disabled through the relevant third party website. Some websites might display advertisements. Such cookies collect information about user’s browsing habits and enable advertisements to be targeted to them based on their interests. |
These cookies are strictly necessary to enable you to move about the site or to provide certain features you have requested.
Functional cookies
These cookies allow the website to remember choices you make (such as your user name, language or region you are in) and provide enhanced, more personalized features.
Performance/Analytics cookies
These cookies collect non-personal information − data in a form that does not permit direct association with any specific individual - and support the measurement of websites. This information helps improve websites by identifying any problems that visitors may encounter during their visit and by learning how they entered the site and which pages they visited.
Third party cookies
These cookies are set by a website other than the one you are currently on. For example, some websites might have social media sharing buttons. When you use one of the share buttons, a cookie may be set by the service you have chosen to share content through. Such cookies can only be disabled through the relevant third party website. Some websites might display advertisements. Such cookies collect information about user’s browsing habits and enable advertisements to be targeted to them based on their interests.
Please see below for the table regarding the use of cookies on the site.
| Cookie Category | Cookie Name | Cookie Type | Cookie used for | Cookie expires in | Cookie Purpose | How to delete |
Strictly necessary |
attention-confirmed |
first party |
first time visit to site |
NA |
first time visit to site |
can be removed from browser |
Strictly necessary |
SESSc9516d16a292154a1ace0684 3faa38a8 |
first party |
admin page |
20 days |
admin page |
can be removed from browser |
Analytics |
_ga |
third party |
google tag manager |
1 year |
google tag manager |
can be removed from browser |
Analytics |
_gid |
third party |
google tag manager |
1 day |
google tag manager |
can be removed from browser |
Analytics |
_gat_gtag_UA_61373684_6 |
third party |
google tag manager |
1min |
google tag manager |
can be removed from browser |
Third Party |
_sharethis_cookie_test |
third party |
social media share |
NA |
social media share |
can be removed from browser |
Except where allowed by applicable law, we place cookies after having received your consent through the cookie banner. You can change your cookie settings (except for strictly necessary cookies that are required for the proper functioning of the site) at any time.
To the extent any Personal Data is collected through cookies or similar technologies, the other sections of this Privacy Policy apply.
HOW WE USE YOUR PERSONAL DATA
Where required by applicable law, we will obtain your consent to our use of your personal data at the point of information collection. We may also rely on other legal bases. We use and disclose Personal Data you provide to us as described to you at the point of collection to:
Provide Site functionality and fulfill your requests notably:
To respond to your inquiries and fulfill your requests.
To send administrative information to you, such as changes to our terms, conditions and policies, as well as marketing communications that may be of interest to you.
To facilitate social sharing functionality.
Provide personalized services notably:
To better understand you and personalize our interactions with you.
To analyse or predict our users’ preferences in order to identify aggregated trend reports on how our Sites are used.
To analyze or predict your preferences in order to improve our interactions with you, i.e., to deliver you the content, products and offers (via our Site, emails or digital tools) that we believe will be relevant to your professional interests.
Engage with you as an HCP notably:
To verify your eligibility to access certain products, services and data that may be provided only to certain licensed HCPs.
To interact with you based on your professional expertise and opinion by digital or other means.
To involve you in the context of surveys relating to our products or services or those of a Fresenius Medical Care affiliate or business partner
To seek your views on products and services promoted by us or a Fresenius Medical Care Affiliate or business partner for development and improvement purposes.
Allow you to participate in special programs, activities, events, or promotions.
Operate our business and notably:
To conduct data analysis and audits.
To identify usage trends in the use of our Sites and analyze the effectiveness of our communications.
To detect, prevent, investigate fraud and including (cyber) security monitoring and prevention.
To develop, enhance, improve or modify our products and services.
To validate your ability to access or use certain products or services.
To better understand how our products and services impact you and those for whom you care.
To track and respond to concerns, including engaging in regulatory monitoring and reporting obligations related to adverse events, product complaints and patient safety.
To operate and expand our business activities.
HOW WE DISCLOSE YOUR PERSONAL DATA
We also disclose information collected through the Site:
To other Fresenius Medical Care affiliates for the purposes described in this Privacy Policy. A list of Fresenius Medical Care affiliates is available here.
To our third party service providers to provide services such as website hosting and moderating, data analysis, infrastructure provision, IT services, customer service, e-mail and direct mail delivery services, auditing, and other services; and
As permitted by applicable law, to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).
In addition, we may use and disclose your information as we believe to be necessary or appropriate:
To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others;
To comply with applicable law and our regulatory monitoring and reporting obligations (which may include laws outside your country of residence), to respond to requests from public and government authorities (which may include authorities outside your country of residence), to cooperate with law enforcement, or for other legal reasons;
To enforce our terms and conditions.
We may also use and disclose your information in other ways, after obtaining your consent to do so.
In addition, where allowed by applicable law, we may use and disclose information that is not in personally identifiable form for any purpose. If we combine information that is not in personally identifiable form with information that is identifiable (such as combining your name with your geographical location), we will treat the combined information as Personal Data as long as it is combined.
CHOICES AND ACCESS
Your choices regarding our use and disclosure of your Personal Data for marketing purposes
If you no longer want to receive marketing communications from us, contact by email at mc@fmc-asia.com. In your request, please provide your name and the addresses where you no longer wish to be contacted. We will seek to comply with your request(s) as soon as reasonably practicable. If you opt out of receiving marketing communications from us, we may still send you important transactional and administrative messages, from which you cannot opt out.
How you can access, change, or delete your Personal Data
If you would like to review, correct, update, or restrict, or delete your Personal Data (to the extent these rights are provided to you by applicable law), please contact us via email at mc@fmc-asia.com. We will respond to your request as soon as reasonably practicable. If circumstances cause any delay in our response, you will be promptly notified and provided a date for our response.
CROSS BORDER TRANSFER
Your Personal Data may be stored and processed in any country where we have facilities or service providers, including in Singapore, and by using our Site or by providing consent to us (where required by law), your Personal Data may be transferred to countries outside of your country of residence, including to countries outside the European Economic Area (EEA), which may provide for different data protection rules than in your country.
SECURITY
We will take appropriate measures to protect Personal Data that are consistent with applicable privacy and data security laws and regulations, including requiring service providers to use appropriate measures to protect the confidentiality and security of Personal Data.
RETENTION PERIOD
We will retain your Personal Data for as long as needed or permitted in light of the purpose(s) for which it was obtained and of applicable legal requirements. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you and provide the Site to you; (ii) whether there is a legal obligation to which we are subject; and (iii) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).
THIRD PARTY SITES AND SERVICES
This Privacy Notice does not address, and we are not responsible for, the data collection, use, disclosure or security practices, or other practices, of any third party, including any third party operating a service to which the Site links and the use of cookies which may in turn be saved on your computer’s hard drive. The inclusion of a link within the Site does not imply our endorsement of the linked service and access to external links is at your own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned. We encourage you to read the Privacy Policy of every Web site you visit
DOWNLOADS & MEDIA FILES
Any downloadable documents, files or media made available on the Site are provided at your own risk. While all precautions have been undertaken to ensure only genuine downloads are available, you are advised to verify their authenticity using third party antivirus software or similar applications.
We accept no responsibility for third party downloads and downloads provided by external third party websites and advise you to verify their authenticity using third party antivirus software or similar applications.
CONTACT US
If you have any questions, comments, requests, or concerns related to this Privacy Policy or the information practices of this site, or if you would like to opt out of future communications, please contact us as follows:
Fresenius Medical Care Asia-Pacific Ltd
Digital Marketing Communications Department
51/F, Sun Hung Kai Centre, 30 Harbour Road, Wanchai, Hong Kong
Telephone: +852 2583 0211
Fax: +852 2583 0200
Mail: mc@fmc-asia.com
You may also contact our data protection officer responsible for your country or region, if applicable, at dataprotection@fmc-asia.com
LODGING A COMPLAINT WITH A REGULATOR / JUDICIAL AUTHORITIES
You may lodge a complaint with a supervisory authority competent for your country :
Privacy Commissioner for Personal Data, Hong Kong, Room 1303, 13/F, Sunlight Tower, 248 Queen's Road East, Wanchai, Hong Kong
UPDATES TO THIS PRIVACY POLICY
We may change this Privacy Policy. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Site. We recommend that you regularly review the Privacy Policy when you visit the Site. This policy was last updated on 10 April 2019.